Earlier today, there was an incident in our Cloud infrastructure that caused our app to be unavailable for almost 50 minutes. This happened from
2:20am EDT
and our Head of Technology, Ramtin, was able to identify and fix the issue by 3:10am EDT
. Whew! 😰We apologize for all those merchants that were affected (especially our friends from across the globe in Asia and Australia).
Randy, Head of Customer Success 🌙🦉